BRX Bond Street

Jul. 7, 2010

Printing By Numbers

Richard Houldsworth from Splatt Print (a commercial printer based in East London) showed BRX Bond Street his wears and talked through three key stages to servicing clients with print…..

Stage One – Understand what the client wants

The Splatt Print sales team offer to visit clients at there premises (taking a selection of relevant product samples) or ask them to visit the operation at E8 (especially if paper selection is important as they have a wide variety of samples available on site). By asking open questions Splatt Print can understand what the item will be used for, who the audience will be and how it will be delivered. All these factors can make a difference to the look, feel and cost of the document i.e. If a document needs to be Corporate in style and the client is up against a tight budget then they have alternative printing methods, papers and finishes that they could recommend.

Stage Two – Research & Consultation

Splatt Print go to all the major trade exhibitions (DRUPA, IPEX, DIGITAL PRINT WORLD) to understand what new print methods, materials and finishing technology is available, this information can then be used to offer clients a wider range of products to suit there needs. By talking through the various options available the client is able to make a balanced decision, ensuring they get what is right for them.

Stage Three – Production Control

Some clients require tight colour control as there product or service is relayed to the customer through the company colours. Splatt Print use highly experienced and trained print operators to ensure colour matching is as close as possible, time after time. As different clients needs vary significantly, most jobs take different lengths of time to complete. Splatt Print communicate all stages of the production process to ensure job completion is within any deadline specified in stage one.

Below is a small range of products Splatt Print have completed using these three stages